Returns & Exchanges

At Chatsworth, we stand behind the quality of our products and offer a seamless 30-day return window for all unused items in their original packaging. We strive to ensure your complete satisfaction with every purchase through our streamlined exchange and refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original container, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the returned goods, your refund or exchange will be processed within 5 to 7 business days.